Allow customers to pay fines, view infringement details, lodge appeals, request payment extensions or nominate another party online - and see their submissions in real time.

Customise your infringement process by defining triggers, timing and automated actions for different infringement types based on legislation and your custom business rules.

Designed to streamline the process of managing infringements, the operator portal provides your operators all the information they need to prioritise and manage infringements efficiently.

Edit and send branded notices and correspondence directly from the system, in hard copy or by email. Use customised templates and pre-defined paragraphs to make the job easier and ensure consistent responses.

Speed up collections recovery by allowing recipients to pay online as soon as they receive the infringement. Automatically issue reminder notices and apply penalties when payment is not made by the due date.

GenexIMS is designed to seamlessly integrate with your choice of providers including infringement issuing, payments, road traffic authorities, mail houses and more.