There are more and more mobile phone and VOIP offerings appearing that feature a set number of “minutes” per month, and sometimes different categories of minutes. This style of pricing has always been common in the USA. I wanted to discuss a couple of issues that this raises. Continue reading
As the saying goes, “if all you have is a hammer, everything looks like a nail”. Because billing for new products can be so difficult, we tend to use whatever tools are available to get the job done.
At a recent industry conference, a speaker used the term “content apathy”; she was referring to the lack of exciting new content products that we can all use our fancy mobile handsets to access. Again, the barrier in many cases is the complexity of billing and integration of these products.
This is how I feel when it comes to Continue reading
I recently attended the MVNO Summit in Sydney, where I heard from and lectured to people interested in this important sector of the market. As part of a market analysis session, the question was raised “why don’t PSTN providers also offer mobiles?”
We started off providing billing for fixed-wire services, and this was pretty easy, from both a provisioning, rating and pricing perspective. The service being provided was very simple, and the way it was sold was equally so. Some of our Partners expressed an interest in billing mobiles as well, and we helped them do that.
But mobiles are a whole other story. Firstly, the provisioning systems Continue reading