Genex Telco is our 4th generation billing platform with specific telecommunication industry add ons to service the needs of telco resellers.

Some of the features in Genex Telco include:

Anniversary Billing:  Billing customers on an Anniversary date

User specific snapshots:  a summary of the information that is most important for your users.

Quick Add customer input:  One screen for the most pertinent info making account creation a breeze.

Commission management:  Incentivise sales staff to sign up more customers.

API support through Web Services:  If you’ve got your own CRM system or Cloud based accounting system, you can now easily integrate using Web Services.  Now you can have all of your customer information in the one place.

Customer contact manager:  If you’re keen to stay on top of your customer inquiries, our ticketing system will help you monitor your responsiveness.

Automated overdue reminders:  As they say “cash is king”.  This feature will ensure your customers are reminded when accounts are overdue without having to preoccupy your administration staff.

Credit checking integration:  Integration with Veda™ and once setup you can easily check prospects before they’ve signed on the dotted line.

Automated, centralised delinquent management:  You can see all of your unmatched call records and remedy the problem immediately to reduce revenue leakage.

Scheduled reporting:  Reoccurring reporting needs? This will make it simple.

MYOB™ integration:  The most prolific accounting package for small business in Australia has just become a bit easier to use.

Do-it-yourself re-rate:  You can re-rate your customers through the application giving you more control over your charging.

Ad-hoc invoicing:  This will help you bill for one-off’s like handsets or consulting.