Billing to fit your business,
not vice-versa

Become an Agile, More Profitable and Cash Rich Business

Business success relies on having the right tools for the job. Billing Bureau's GENEX platform gives subscription businesses all they need to thrive in today's competitive environment.

Payments Integration

Integration with Australia's leading banks and payment gateways, including Stripe & Ezidebit.

Accounts Integration

Integration with MYOB, Xero and Microsoft Dynamics

Customer Portal

A branded customer portal for your customers to view account information and pay their bills online.

Extensive APIs

Extensive APIs available for you to integrate with your own 3rd party systems.

Solutions by Industry

Telecommunications
Complex charging & rating capability

Built for the telecommunications industry, GENEX manages an extensive range of CDR feeds for all major Australian Carriers.

Online Marketplaces
Integrate with your systems

Maximise profitability through a variety of charge models, automate charging and speed up payment distribution to vendors. We simplify your ledger management and integrate with your current systems with an extensive suite of APIs.

Fin Tech
Transparent, Usage Based Billing

Manage any amount of ongoing or one-off charging, fee and rating models for all your customers and agents, and issue clear and concise invoices and statements.

IT & SaaS
Consolidated services all on one bill

Manage usage based subscriptions, ad-hoc billing for professional services and report against SLAs all within the one system.

Utilities
Metered Usage

Metered usage billing based on time of use, peak and off peak periods and more. Send usage notifications to your customers via SMS or email.

Property Management & Co-working spacesUsage based billing

Automate billing of your shared spaces, facilities and services based on actual consumption by clients. Implement tiered pricing for ongoing clients, or pay as you go offers for casual members.

There's no one-size-fits-all for billing

Use GENEX to manage your entire customer lifecycle, or tailor a solution to meet your specific needs.

GENEX Capabilities

Set Up & Configuration

  • Pricing
  • Product Offers
  • Discounts
  • Promotions
  • Bundles
  • Packages
  • Pricing & package real-time updates
  • Invoicing timing
  • Invoice triggers

Order & Activation

  • Ordering
  • Credit Checks
  • Activations
  • Commissions management
  • Pre-sales
  • CRM
  • Contact management
  • Prospect management
  • Supplier management

Invoicing

  • Invoice generation
  • Invoice Distribution
  • Marketing messaging
  • Tax & GST calculations & reporting
  • Product, customer, package and/or usage based
  • Recurring and/or one-off
  • Easy-to-read invoices

Payment Processing

  • Payment notifications
  • Non-payment notifications
  • Payment rejection notifications
  • On-time payment reporting

Collections

  • Collections distribution
  • Collections reporting
  • Good/bad payer tailored messaging

Support

  • Human On-shore Customer Support
  • Revenue Leakage Management
  • Customer and Billing Insights
  • 150+ Standard System Reports
  • Full training provided

Consulting Services

Consulting

We have worked on billing for a variety of industries for over 25 years. Our experienced consultants can easily identify, develop, deploy and integrate systems and processes that will maximise revenue and save you money.

Billing Audits

Is billing remediation now business-as-usual? Engage one of our billing analysts to audit your billing processes to identify errors, automate manual processes and address potential revenue leakage before it occurs.

Data Migration

Is the thought of migrating your billing data overwhelming?

Our team are experienced in migrating customer and business data with minimal disruption to your customers or business.

Three Ways to Stay Ahead with Subscription Pricing

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Call us to discuss your requirements.

Contact Us