Outsourcing Benefits
Outsourcing is a practice many companies use to reduce
costs. By utilising the Bureau Service model and outsourcing
your billing requirements to Billing Bureau, you can achieve
the following benefits:
No IT management
and staff costs Access to best
practice billing and customer-care software No capital
investment No hardware and
software maintenance expenses No monthly bill
and reminder production management
In addition, technical support is simplified due to the
centralisation of resources and the presence of highly
qualified staff at Billing Bureau.
Bureau Model Services
Each Partner at Billing Bureau is assigned their own
account representative. This representative will
be the first port of call for any queries or requests
you would have regarding your billing. They are
also the person that would perform your bill run each
month. Some of the standard services provided as
part of the Bureau Model are listed below.
Daily
& Monthly processing of Call Data & Charge Records
including Rating
Daily Payment Processing
Notification and resolution aid of Delinquent Records
Bill
Production & Delivery
Reminder
Production & Delivery
Standard
Rate Plan Maintenance & Creation
Management
Reports
User
Maintenance
System
Maintenance & Upgrades
Wholesale or Retail?
The Bureau services model can also be broken down further into retail and wholesale services.
The predominant difference is the output from the billing process. If you are a retailer,
the output from the billing process is a bill to your end customer. If you are a wholesaler,
the output is a rated file to be sent on to your retailer.
Ask us about which option would best suit your needs.
Billing Bureau Pty Ltd ACN 113 961 961 ABN
99 113 961 961