Billing Bureau
     
  PRODUCTS & SERVICES > BUREAU SERVICES 
 
  BUREAU SERVICES

Outsourcing Benefits
Outsourcing is a practice many companies use to reduce costs. By utilising the Bureau Service model and outsourcing your billing requirements to Billing Bureau, you can achieve the following benefits:

    No IT management and staff costs
    Access to best practice billing and customer-care software
    No capital investment
    No hardware and software maintenance expenses
    No monthly bill and reminder production management

In addition, technical support is simplified due to the centralisation of resources and the presence of highly qualified staff at Billing Bureau.

Bureau Model Services
Each Partner at Billing Bureau is assigned their own account representative.  This representative will be the first port of call for any queries or requests you would have regarding your billing.  They are also the person that would perform your bill run each month.  Some of the standard services provided as part of the Bureau Model are listed below. 


bullet Online access to the BENi system
bullet Daily processing of Provisioning files
bullet Daily & Monthly processing of Call Data &
Charge Records including Rating
bullet Daily Payment Processing
bullet Notification and resolution aid of Delinquent Records

bullet Bill Production & Delivery
bullet Reminder Production & Delivery
bullet Standard Rate Plan Maintenance & Creation
bullet Management Reports
bullet User Maintenance
bullet System Maintenance & Upgrades
Wholesale or Retail?
The Bureau services model can also be broken down further into retail and wholesale services. The predominant difference is the output from the billing process. If you are a retailer, the output from the billing process is a bill to your end customer. If you are a wholesaler, the output is a rated file to be sent on to your retailer. Ask us about which option would best suit your needs.  
Billing Bureau Pty Ltd
ACN 113 961 961 ABN 99 113 961 961