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PRODUCTS & SERVICES > BENi |
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BENi |
BENi Benefits
Billing is now complex, especially if you deal with multiple products,
tariffs and plans for your customers. Take comfort in the fact that Billing Bureau
and its product BENi is endorsed and recommended by major wholesale carriers in Australia.
Convergence is here, with multiple sources such as telecommunications - fixed, mobile and
data; and utilities - gas, electricity and water. BENi is flexible and easily deals with
data from multiple sources.
BENi capabilities include:
 the ability to scale with
increased demands
various call rating methods
production of varying automatic
recurring charges (eg fees, credits etc)
pro-rata functionality
production of reminder notices
at any date required
interaction directly with many
financial institutions to produce direct debit files & update balances
production of paper or PDF
(for email) bills and reminder notices
e-bill notification -
an email advising customers their bill is ready to view online (via online billing)
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How Does it Work?
Click on the image to view a full
size version of this diagram
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Reliability
Billing Bureau is endorsed and recommended by major
wholesale carriers in Australia. In 2006/7 alone, Billing Bureau successfully:
sent over 700,000 invoices
generated over 4.5 million
invoice pages (printed & PDF)
billed out over $220 million
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Flexibility
One of the outstanding features of BENi is its flexibility - easily dealing with data from
multiple sources enabling the following:
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The ability to scale
with increased demands capable of convergent,
multi-service billing (fixed-wire, mobile, data
and more) |
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Interaction directly
with many financial institutions to produce
direct debit files and update balances various
call rating methods and |
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automatic recurring
charges (fees, credits etc) |
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Customer service and
provisioning |
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Pro-rata rating
functionality |
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Fully integrated
Customer Management functionality, receivables
management and flexible reporting |
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Rating capability -
multiple, complex plans and cross-subsidised
bundled product
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Key reporting and
analysis tools to identify trends and other
statistics use |
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The optional e-bill notification - an email advising customers
their bill is ready to view online (via online billing).
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Simplicity
BENi is easy for your staff to learn and use…training by a
qualified Billing Bureau staff member is available.
Keeping it simple - Our Priority
In no time your staff together with Billing Bureau professionals will be able to:
access
comprehensive records of customer details and transaction history
quickly search records by
customer name, account and/or phone number
easily assign customers/services
to custom pricing plans
produce debtor age analyses
view statements exactly as sent
to customer produce paper or PDF (for email) bills and reminder notices
produce reminder notices at any
date required.
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Billing Bureau Pty Ltd
ACN 113 961 961 ABN
99 113 961 961 |
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